Privacy policy

Privacy Policy

Last updated: March 25, 2026

This Privacy Policy describes how UFODesigns3D ("we," "us," or "our") collects, uses, and discloses your personal information when you visit ufodesigns3d.com (the "Site"), make a purchase, or otherwise communicate with us. By using the Site, you agree to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Information We Collect

Information you provide to us:

When you place an order, create an account, or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment information.

Information collected automatically:

When you visit the Site, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, and how you interact with the Site. We use Google Analytics 4 and Microsoft Clarity to analyze website usage and improve the user experience. For more information about cookies used by Shopify, visit https://www.shopify.com/legal/cookies.

Information from third parties:

We receive information from service providers that support our operations, including Shopify (our e-commerce platform) and our payment processor. Payment information such as credit card details is collected and processed directly by our payment processor — we do not store your full payment details.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns
  • Communicate with you about your orders, account, and customer support inquiries
  • Send marketing emails (you can unsubscribe at any time)
  • Improve our Site and services
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

How We Share Your Information

We do not sell or share your personal information with third parties for their own marketing purposes. We only share your information with:

  • Service providers who help us operate our business (e.g., Shopify, payment processors, shipping carriers such as USPS and DHL, and analytics providers)
  • Legal authorities when required by law, subpoena, or to protect our rights

Cookies

We use cookies to operate and improve the Site, remember your preferences, and understand how visitors interact with the Site. Most browsers allow you to manage cookie preferences through browser settings. Blocking cookies may affect some Site functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill orders, maintain your account, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format
  • Object to or restrict certain processing of your data
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at info@ufodesigns3d.com. We will respond within 30 days as required by applicable law. We will never discriminate against you for exercising your privacy rights.

Children's Privacy

The Site is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it.

International Users

UFODesigns3D is based in the United States. If you are located outside the United States, your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

European Economic Area (EEA) and Switzerland: We rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses to protect your data. Under the General Data Protection Regulation (GDPR), we process your data based on contractual necessity (to fulfill your order), your consent (for marketing), and our legitimate interests (to improve our services and prevent fraud). You have the right to lodge a complaint with your local supervisory authority.

United Kingdom: We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your rights under UK law mirror those described above. You may lodge a complaint with the Information Commissioner's Office (ICO).

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@ufodesigns3d.com.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at info@ufodesigns3d.com.